Terms and Conditions
These Terms and Conditions govern the Services offered to Hosts at https://www.easyrelaxtravel.com/page/become-an-vendor.
The Supplier reserves the right to change these Terms and Conditions of Sale and the Privacy Policy and the aforementioned changes will be made known to Users through the Site with a specific notice. Such notice may, at the Supplier's discretion, also be made by sending an appropriate email. The Services offered through the Website are intended exclusively for freelancers, companies and in general for professionals in the short-term accommodation sector.
ART. 1 DEFINITIONS
For the purposes of this contract:
Service Provider or Supplier: Easy relax Travel S.r.l., Via Muzio Attendolo 5, 20141 Milan - VAT/VAT: IT12973460962, REA: MI: 2696356, email: support@easyrelaxtravel.com
Host: Professionals who publish and offer accommodation services on the website</.p>
Website: http://www.easyrelaxtravel.com/.
Announcement: the publication by the host on the website of an accommodation offer
General Terms and Conditions: the set of these contractual clauses that determine and define the relationship between the Supplier and the Host
Purchase: the onerous purchase of the above-mentioned Service from the day of the conclusion of the purchase
Order: the purchase proposal made by the User through the procedures of the Site and in particular through the Shopping Cart.
Shopping cart: the phase of the purchase procedure in which the user formulates his or her purchase proposal, selecting the payment method
Consumer: the natural person acting for purposes other than professional or business activity
Professional: one who acts for professional or entrepreneurial purposes
User: any person who has access to the website and decides to purchase a Service.
ART. 2 SUBJECT MATTER OF THE CONTRACT
These Terms and Conditions cover the Services set out in the following article and apply between the Provider and any Host who chooses to use the website. The Provider offers an online venue for Hosts to publish, offer, accommodation services. The Supplier is not a party to contracts entered into directly between Hosts and Clients, nor is it an estate agent, travel agent, insurer or organiser or seller of package tours within the meaning of Directive (EU) 2015/2302. The Supplier also does not act as an agent for any Client or Host, except as specified in the Terms of Payment Service ("Payment Terms").
The Supplier offers the Host the right to use the website to publish his offer for a financial consideration. The Host acknowledges and agrees that when accepting a booking request or receiving a booking confirmation through the Provider's website he/she enters into a contract directly with the User and becomes solely responsible for the provision of the Service under the terms and at the price specified in the Advertisement. The Provider shall deduct a percentage fee from the amount due. It is clarified that the relationship between the Host and the Supplier is that of an independent natural or legal person and not of an employee, agent, joint venture or partner with the exception of the Supplier's activity as a payment collection agent. Any toleration by the Supplier of conduct that is in breach of these conditions shall not constitute a waiver of that party's rights under these conditions. Should any of the conditions be null and void or ineffective, any such nullity or ineffectiveness shall not extend to the remaining provisions of the contract.
ART. 3 SERVICE DESCRIPTION
The Host after registering on the website will have access to the portal and control panel where he/she can independently configure and manage a Listing, providing photographs, details of features and services. The Advert must include full and accurate information on price, other costs such as tax and any applicable rules or requirements. The Host is responsible for the material uploaded and the information published which must be truthful and not misleading and for keeping the prices and information in the Advert up to date at all times, with an express disclaimer of liability to the Provider. The Provider allows synchronisation functionality with third party platforms such as Airbnb and Booking in order to ensure up-to-date availability of offers.
The Provider may allow Hosts to promote their Listings in search results for an additional fee. The Host will also always be able to monitor the statistics and fees charged. Finally, the Provider allows 24-hour check-in. Should the host make this available, all necessary documents will be forwarded to the host, the police and ISTAT.
ART. 4 DURATION OF SERVICE
Access to the Service is provided until the Host has requested cancellation or cancellation is ordered by the Provider for legal or policy reasons.
ART. 5 COSTS
The Supplier shall charge the Host service fees each time a booking is confirmed. The Supplier's fees determined as a fixed percentage along with bank fees and taxes (VAT) shall be deducted from the amount paid by the Users in favour of the Host and shall be paid to the latter to the bank details indicated during registration, or via PayPal or another service to be agreed upon. In the event that the Host chooses to highlight his own advertisement, he shall pay the provider a percentage of 20% of each confirmed booking, which shall be retained as stated above.
ART. 6 REGISTRATION MODALITIES
In order to be able to participate in the Service, the Host shall have to make a special registration, through which he shall enter the required personal data. The Host shall be responsible for the truthfulness and correctness of this data. It is forbidden to provide false personal details or to engage in any conduct likely to create confusion as to the identity of the Host.
ART. 7 SUPPLIER'S OBLIGATIONS
The Supplier undertakes to guarantee access to the services offered to hosts who have correctly completed the registration procedure. It is the Supplier's obligation to make available to the Host access to the portal in which business data, statistics, content and further information relating to commissions and bookings will be displayed. When Users make or accept a booking, they are entering into an agreement directly with the Host and the Supplier is not and shall not become a party or other participant in any contractual relationship between the Parties.
The Supplier does not control the conduct or performance of the Host and does not guarantee the existence, quality, safety, suitability or legality of any Advertisement and the Host shall remain solely responsible in this respect and shall hold the Supplier harmless from any liability.
ART. 8 OBLIGATIONS OF THE HOST
When creating his profile, the Host undertakes to provide his personal data correctly and truthfully and not to upload any illegal content.
In the event that the Host violates these Terms, laws, regulations or the rights of third parties, has repeatedly received poor reviews or the Provider becomes aware of or receives complaints about conduct, or has repeatedly cancelled confirmed bookings or has failed to respond to booking requests without a valid reason the Provider may suspend or remove access or use of the website and/or account.
The Host shall use the site in strict compliance with these Terms and Conditions.
The Host undertakes not to use the site and its services for illegal purposes or in a manner that is contrary to these terms and conditions of use, or in a manner that could damage its functionality, render it unusable, cause it to overload, deteriorate and/or interfere with its use by other Users.
Any conduct from which, even by mere attempts, unauthorised access to the site, other accounts, systems or networks connected to the site through hacking, password forgery or other means may result is prohibited.
ART. 9 INTELLECTUAL AND INDUSTRIAL PROPERTY
All the contents of the Site are protected and safeguarded by current copyright and industrial and intellectual property laws. By way of example but not limited to, the content of the Site must be understood as: the domain name, the relative sub-domains, the trademarks, all texts, any graphic representation and/or text in general, photographs, films. All intellectual and industrial property rights relating thereto are the exclusive property of the Supplier, are reserved to it and are not and shall not be transferred or licensed under any circumstances to the Host. Therefore, the Host may not reproduce, duplicate, copy and redistribute, retransmit also to other websites, transfer or otherwise make available to third parties for any reason whatsoever or otherwise use for purposes other than the storage and/or consultation of the Sites and/or the Site Content, without the prior express and formal approval of the Supplier. All material prepared by the Supplier shall remain the exclusive property of the same.
ART. 10 EXCLUSION OF LIABILITY
The Supplier's liability shall be within the limits of its obligations under these Terms and Conditions and the sum paid at the time of purchase;
The Supplier is not responsible for the behaviour of the Host and the information shared by them;
The Host warrants that he shall use the website in accordance with the conditions and for the Services established and offered by the Provider, excluding any use that is intended for illegal purposes or contrary to the provisions of these Terms and Conditions of Use and in any case in a manner that could damage it, render it unusable, overload it or deteriorate it or interfere with its use by other Hosts;
The Supplier shall not be liable to the Hosts or to persons directly or indirectly connected to them for delays, inefficiencies or suspensions of the platform;
The Supplier shall not be liable for the increase or failure to increase business from the Host's business, for failure to achieve the desired results from investments and costs incurred and for any damage resulting from the Services offered;
the Provider shall not be held liable for any omissions or errors that may be contained in the materials, or for any infringement of the rights of others and any damages, including indirect, consequential or other damages of any kind, including resulting from loss of the right of use, loss of information or loss of profit, or resulting from breach of contract, negligence or other tortious action, arising out of or in any way connected with the use of or information contained in the platform.
ART. 11 FAILURE TO EXERCISE A RIGHT
The Supplier's failure to exercise a right does not constitute a waiver of its right to take action against the Host or against third parties for breach of obligations. The Supplier therefore reserves the right to assert its rights in any case, within the time limits granted.
ART. 12 APPLICABLE LAW AND JURISDICTION
These Terms and Conditions are entirely governed by Italian law. For any dispute arising in connection with the validity, interpretation, performance and termination of these Terms and Conditions the Court of Milan shall have exclusive jurisdiction.
ART. 13 FORCE MAJEURE
The Supplier shall not be liable for non-performance or delayed performance of its obligations due to circumstances beyond the Supplier's reasonable control due to force majeure or, in any case, to unforeseen and unforeseeable events and, in any case, beyond the Supplier's control.
The fulfilment of obligations by the Supplier shall be deemed suspended for the period during which force majeure events occur.
In the event of force majeure, the performance of the Service will be suspended.
This suspension may last for a maximum period of 3 (three) months, after which the Parties may mutually decide whether and how to continue the Service
ART. 14 PROCESSING OF PERSONAL DATA
The Personal Data supplied or acquired will be processed in accordance with the principles of correctness, lawfulness, transparency and protection of confidentiality pursuant to the regulations in force. The Supplier, in its capacity as Data Controller, processes the Users' Personal Data by adopting appropriate security measures aimed at preventing unauthorised access, disclosure, modification or destruction of Personal Data. The Processing is carried out using computer and/or telematic tools, with organisational methods and logics strictly related to the purposes indicated. The User's Data are collected for the execution of pre-contractual measures; to fulfil the obligations deriving from the stipulated contract; for the registration procedure aimed at the purchase of Services; to follow up on specific requests made to the Controller by the User; to send information and promotional and commercial offers also through the newsletter service on the basis of the consent freely expressed by the User; for softspam purposes for promotional communications concerning the purchased Services without the need for the User's prior and express consent, as provided for by art. 130, 4 paragraph, Privacy Code as amended by Legislative Decree no.101 of 2018. The Host is therefore invited to carefully read the information on the processing of personal data https://www.easyrelaxtravel.com/page/privacy-policies provided pursuant to EU Regulation 679/2016, as well as on the use of cookies with the relative consent to processing where required https://www.easyrelaxtravel.com/page/cookie-policy.
ART. 15 COMMUNICATIONS
For further information of any kind, please contact the supplier by e-mail at the following address: support@easyrelaxtravel.com,
Pursuant to Articles 1341 and 1342 of the Civil Code, the User declares that he/she has carefully read and expressly accepts all the clauses of these Terms and Conditions of Sale and in particular those of Articles 3, 8, 10, 12 and 13
